| User type | Business | Contact | |
|---|---|---|---|
| All user | Company switchboard | 0755-88665555(5*7h) | |
| All user | Operation Hotline | 0755-83182222(7*24h) | |
| Business consultation and acceptance |
Services of satellite,ground equipment
Services of satellite,market quotation receiving
Services of ground communications and other related system businesses
Sub-station moving
|
0755-88665500(5*7h)
|
|
| Services of financial data exchange platform Storage and mangement of data |
0755-88665977(5*7h) | ||
|
Server colocation service Business continuity business |
0755-36380562(5*7h) | ||
| System operation and maintenance | Transaction and settlement communication
|
Transaction, settlement operation and test
|
0755-83182222(7*24h)
|
|
Financial data exchange platform
Server colocation
|
Operation and testing of financial data exchangeplatform Maintenance of server and computer room
|
0755-88665860(5*7h)
0755-83182222(7*24h) |
|
| Satellite substation |
Two-way substation maintenance
One-way substation maintenance
|
0755-83182222(7*24h) | |
| Complaints | All users | Complaints Hotline | 0755-88665555(5*7h) |
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